Professional bug resolution, performance auditing and emergency technical support for teams that can't afford downtime. Over five years of hands-on engineering across dozens of stacks.
You describe the problem; we trace it to its root, apply a tested fix, and document what broke and why. Works across JS, TS, Python, PHP, Go, and more.
Slow loads, database bottlenecks, memory issues — we profile your full stack, identify every weak point, and deliver a prioritised, implementation-ready action plan.
Production is down. You need answers now. This plan gives you direct WhatsApp access to a senior engineer with a guaranteed 2-hour first response, every day for 30 days.
Tested across real production systems, legacy codebases, and modern stacks. No problem is too obscure — we've seen it before.
All payments go through Stripe — PCI-DSS compliant, SSL-encrypted, globally trusted. Your card data never touches our systems.
No ticket queues. No account managers. You talk directly to the engineer solving your problem — fast, clear, accountable.
Every fix ships with a root-cause report. You understand your code better after working with us — no black boxes.
Decid Limited (Co. No. 17121128) is legally registered in England and Wales. Professional invoices and full compliance on every job.
Bug fixes in 24–72h. Audits in 3–5 days. Emergency plans begin within 2 hours of payment. We respect your time and your uptime.
Select the tier that fits your problem — bug fix session, full performance audit, or 30-day emergency support plan.
Complete checkout on our Stripe-hosted page. Any major card or digital wallet accepted. Invoice issued automatically.
After payment, contact us on WhatsApp with your codebase access and a description of the issue. We take it from there.
Patched code + written root-cause report delivered within the agreed timeframe. Follow-up support included.
Message us on WhatsApp before purchasing — we'll confirm we can solve your problem and recommend the right service. No commitment required.
💬 Open WhatsApp// Typically responds within 15 min · Mon–Sat
By completing a purchase you agree to all policies listed below. Please read carefully before proceeding to checkout. Contact us on WhatsApp with any questions.
All purchases are strictly non-refundable. Due to the service-based nature of our work — bug fixing, performance auditing, and technical support — no refunds, cancellations, or chargebacks will be accepted once payment has been confirmed and work has commenced.
Our services begin immediately upon payment confirmation. Engineering time and expertise cannot be reclaimed once delivered; therefore, refunds are not possible regardless of outcome preference. If you are unsatisfied with the result, we are committed to working with you under a revision process until the issue is resolved within the agreed scope — but this is not a financial reversal.
Chargebacks: Any unauthorized chargeback filed after service delivery has commenced will be contested in full. We maintain detailed records of all transactions, session logs, communication histories, and delivery confirmations, all of which are submitted to Stripe and the issuing bank upon any dispute.
Before purchasing: Contact us via WhatsApp at no cost to describe your issue. We will confirm scope and feasibility before you pay anything.
By engaging Decid Limited, you agree:
Scope: Each purchase covers the specific service selected. Work outside scope requires a separate engagement.
Code Access: You are responsible for providing authorised access to your codebase. All client code is permanently deleted on project completion.
Turnaround: Timeframes are estimates except for Emergency Support, which is guaranteed.
Revisions: One revision cycle is included per service. Additional rounds are quoted separately.
Confidentiality: All client code, data, and business information is treated as strictly confidential.
We collect only what is necessary to deliver our services:
Data Collected: Name, email, WhatsApp number, payment data. Payment data is processed solely by Stripe — we never access or store card details.
Code & Files: Any code or files shared are used exclusively for the purchased service and are permanently deleted on completion.
No Third-Party Sharing: We do not sell, rent, or share personal data with third parties for marketing.
Stripe: Payment processing is governed by Stripe's own Privacy Policy. We have no access to full card numbers.
All transactions processed by Stripe, Inc. — globally trusted payment infrastructure:
— Visa, Mastercard, Amex, and major digital wallets accepted
— SSL-encrypted, PCI-DSS compliant checkout
— No card data stored on our servers at any point
— Automatic receipt emailed on payment confirmation
— Professional invoices available on request
Experience a payment issue? Contact us on WhatsApp before opening any dispute — most issues resolved within minutes.
All work delivered by Decid Limited is provided as a work-for-hire deliverable. Upon final payment, IP rights for the delivered fix or report transfer fully to the client.
Prohibited uses:
— Reselling our diagnostic reports as your own product
— Using our reports to build a competing consultancy
Our proprietary diagnostic tools, internal frameworks, and methodologies remain the property of Decid Limited and are not transferred as part of any engagement.
Contact us via WhatsApp before any formal action. The vast majority of concerns are resolved quickly through direct communication.
Chargeback Policy: Filing a chargeback without prior contact constitutes a breach of these terms. All communications, delivery logs, and session records will be submitted to Stripe and the issuing bank in full.
Governing Law: These terms are governed by the laws of England and Wales. Decid Limited (Company No. 17121128) is registered in the United Kingdom.